Privacy Policy

Thank you for choosing Fine-Lens (hereinafter referred to as “this website” or “we”). We attach great importance to your privacy and personal information security. In order to protect your legitimate rights and interests, we have formulated this Privacy Policy (hereinafter referred to as “this Policy”) to explain in detail how we collect, use, store and protect your personal information. Please read and understand this Policy carefully before using this website so that you can make a wise choice.

Information Collection

Information actively provided by users: When you register an account, log in, fill out a form, participate in a survey, submit a comment, or perform other activities that require you to provide personal information, we will collect your name, gender, age, email address, phone number, address, and other personal information you provide.

Automatically collected information: When you use this website, we may automatically collect your device information (such as device model, operating system version, browser type, etc.), IP address, access time, visited pages and other browsing information through technical means such as cookies and log files. This information helps us understand user behavior and optimize website performance.

Use of Information

Providing services: We will use the personal information you provide to provide you with website functions and services such as registration, login, information push, and customer service.

Optimize experience: We will analyze the collected browsing information to understand user needs and preferences so as to optimize website design and improve products and services.

Legality and compliance: Subject to compliance with laws and regulations, we may use your personal information for legal and compliant purposes such as market research and data analysis.

Information Storage and Protection

Data storage: We will store your personal information on a secure and controllable server and take technical measures such as encryption and access control to ensure that your personal information is not leaked.

Data backup and recovery: We will back up data regularly to prevent data loss or damage. In the event of security incidents such as data leakage or loss, we will immediately activate the emergency plan, take remedial measures, and notify affected users.

Information Sharing and Disclosure

Internal Sharing: We will only share your personal information within the company to ensure that we can provide you with better services. Internal sharing will follow the principle of minimum necessary and be subject to strict confidentiality obligations.

Third-party cooperation: When necessary, we may share your personal information with third-party partners to provide the services or products you need. We will conduct strict reviews of third-party partners and sign confidentiality agreements with them to ensure that your personal information is properly protected.

Legal requirements: Subject to compliance with laws and regulations, we may provide your personal information upon request by the government, judicial authorities or other competent authorities.

User Rights

Query and Modification: You have the right to query and modify your personal information. You can do this through the user interface provided by the website or by contacting customer service.

Deletion and cancellation: You have the right to request us to delete your personal information or cancel your account, subject to the provisions of laws, regulations and this policy. We will complete the deletion or cancellation operation within a reasonable period of time based on your request.

Complaints and Reports: If you believe that we have violated this policy or relevant laws and regulations, you have the right to complain to our customer service department or report to the relevant regulatory authorities.

Policy Updates and Notices

Policy Updates: We may revise this policy based on changes in laws and regulations, user needs or technological developments. The revised policy will be posted on this website and notified to you via email, text messages, etc.

Policy Notice: We recommend that you review this policy regularly to understand how we handle and protect your personal information.

Contact Us

If you have any questions or suggestions about this policy, please contact us via the following methods:

Customer service email: [your customer service email]

Contact number: [your contact number]

Address: [your company address]

We promise to continue to protect your privacy and personal information security and provide you with better services. Thank you for your trust and support!

This policy shall take effect from the date of publication and the final right of interpretation shall belong to this website.